Order Amendment Policy

Effective date: 17 July 2026

1. Before dispatch

You may request cancellation or address amendment via Track & Support before your order is handed to the courier. Prepaid amounts are refunded within 5–7 business days once cancellation is confirmed.

2. After dispatch

Once a fruit order leaves our atelier, cancellation is not possible. Please refer to our Quality Assurance & Returns policy if there is an issue with delivery.

3. Partial cancellations

We cannot remove individual items from a confirmed order. You may cancel the entire order before dispatch and place a new order with your revised selection.